Rental Terms & Conditions
Last Updated: September 2026
Introduction
These Terms & Conditions (“Agreement”) apply to all rentals, deliveries, installations, services, and transactions provided by Anmol Rentals LLC d/b/a Top Notch Party Rentals (“Company”) to the client identified on the applicable proposal, invoice, or rental agreement (“Client”). By signing, accepting electronically, or submitting payment toward an order, Client acknowledges and agrees to these Terms & Conditions.
1. General Rental Terms
All Rental Equipment remains the property of the Company. The rental period begins upon delivery or Client pickup and ends when equipment is returned to, inspected, and accepted by the Company. Client is responsible for returning equipment in the condition received, excluding normal wear and tear, and assumes responsibility and risk of loss during the rental period. The Company may substitute equipment of equal or greater value, quality, or functionality when necessary and may refuse service or installation when site conditions are unsafe, inaccessible, hazardous, or materially different from what was disclosed.
2. Payments & Reservations
A 50% non-refundable deposit is required to confirm the reservation. The remaining balance is due no later than 14 days before scheduled delivery or Client pickup, whichever is earlier. Orders booked within 14 days require full payment at booking. Failure to pay by the due date may result in cancellation without refund of amounts paid and applicable cancellation charges. Applicable taxes and authorized additional charges may also apply.
3. Cancellations, Rescheduling & Refunds
The 50% deposit is non-refundable under standard cancellation circumstances.
15 or more days prior: forfeiture of the Deposit only.
8-14 days prior: 60% of the total contract amount becomes due and non-refundable.
4-7 days prior: 75% of the total contract amount becomes due and non-refundable.
After Commencement of Performance: 100% of the total contract amount becomes due and non-refundable.
Commencement of Performance may occur up to 72 hours before delivery and includes the earliest of loading vehicles, dispatching crews or vehicles, scheduling and confirming labor, ordering or fabricating specialty items, delivery, or beginning on-site work. Custom and specialty items are 100% non-refundable once ordered. Rescheduling requires written approval and does not reset cancellation deadlines.
4. Delivery, Setup & Accessibility
Delivery fees depend on location, timing, labor, accessibility, equipment type, and setup complexity. Delivery windows are estimates. Client must ensure delivery and setup areas are safe, accessible, cleared, and accurately disclosed. Additional fees may apply for stairs, elevators, long carries, limited parking, uneven surfaces, restricted access, delays, or standby time. Client is responsible for required permits, permissions, parking approvals, and venue authorizations unless otherwise agreed in writing.
5. Self Pickup & Returns
Self pickup and return are available during normal business hours, Monday-Friday, 9:00 AM-5:00 PM, unless otherwise agreed in writing. After-hours service may involve additional fees. Client assumes responsibility upon pickup and is responsible for proper loading, securing, transportation, unloading, and return of all supplied transport
containers.
6. Equipment Use & Client Responsibilities
Equipment may be used only for its intended purpose and may not be altered, modified, repaired, painted, drilled, nailed, stapled, subleased, lent, or relocated without written consent. Client must protect equipment from weather, theft, vandalism, and misuse and report shortages, defects, malfunctions, or safety concerns promptly. Equipment issues must be reported during the rental period by phone/voicemail and email to info@topnotchpartyrentals.co for a credit, refund, or adjustment to be considered.
7. Damage Waiver & Replacement Costs
A Damage Waiver is applied as a standard charge and is not insurance. It provides limited protection against minor accidental damage and does not cover categories including theft, missing items, negligence, misuse, burns, certain weather or water damage, generator misuse, vehicle impact, intentional damage, or unauthorized modifications. Missing or irreparably damaged items may be billed at current replacement cost plus applicable related costs.
8. Cleaning
Standard post-event cleaning is included for items returned in reasonably clean condition. Food-service items must be scraped free of food and liquids, and linens must be dry and free of debris. Excessive cleaning, permanent staining, burns, tears, mildew, or other specified conditions may result in cleaning or replacement charges.
9. Tents, Outdoor Events & Weather
Outdoor events carry weather-related risks. The Company determines whether conditions are safe for installation and may delay, modify, refuse, or remove outdoor setups due to unsafe conditions. Tents are temporary structures and are not shelters from severe weather. Client must disclose relevant underground utilities and concealed property conditions and must not move or tamper with installed tents, stakes, anchoring systems, generators, electrical systems, or other installed equipment.
10. Electrical Equipment & Generators
Client is responsible for adequate electrical access and power. Generator fuel is Client’s responsibility unless otherwise agreed in writing. Equipment must not be overloaded or improperly operated. The Company is not responsible for venue power outages or third-party electrical issues.
11. Waiting Time & Overtime
A 15-minute grace period applies at scheduled delivery or pickup windows. Additional waiting time and related services may be billed at then-current labor rates. Additional fees may apply for delayed pickups, extended labor, after-hours service, standby, venue delays, restricted load-out windows, or unnecessary service calls.
12. Pickup Delays, Extensions & Storage
Client must ensure equipment is accessible at agreed pickup times. Equipment unavailable for pickup may incur additional rental day charges. Storage, re-dispatch, and additional transportation charges may apply. Equipment not returned or made available within 10 days after scheduled pickup may be deemed missing and billed at replacement cost in addition to accrued charges.
13. Liability & Indemnification
Client assumes responsibility for persons using or coming into contact with Rental Equipment during the rental period. To the extent permitted by law, Client agrees to indemnify, defend, and hold harmless the Company from claims and losses arising from equipment use, event operations, venue conditions, weather, third-party actions, or Client negligence, except to the extent caused by the Company’s gross negligence or willful misconduct. Nothing limits liability that cannot legally be limited.
14. Payment Disputes & Chargebacks
Client agrees to contact the Company in writing and allow 30 days for good-faith resolution before initiating a payment dispute or chargeback. The Company may use signed agreements, acceptance records, dispatch records, delivery photographs, timestamps, emails, text messages, and other records to document performance.
15. Insurance Requirements
Depending on event size, venue requirements, or equipment type, Client may be required to provide a Certificate of Insurance with general liability limits of at least $1,000,000 per occurrence. The Company may require a security deposit for high-value rentals.
16. Force Majeure
The Company is not liable for delays, cancellations, damages, or inability to perform caused by events beyond its reasonable control, including severe weather, natural disasters, government actions, labor shortages, vehicle breakdowns, accidents, supply-chain interruptions, utility failures, and similar events. The Company may modify
schedules, substitute equipment, delay service, cancel performance, or issue future rental credits at its discretion.
17. Photography & Marketing Release
Client grants the Company permission to photograph or video event setups, equipment, and event environments for operational documentation and promotional uses. The Company will make reasonable efforts to avoid sensitive personal content upon written request received before the event.
18. Governing Law & Venue
The Agreement is governed by Illinois law. Exclusive venue for disputes shall be the state courts located in DuPage County, Illinois, to the extent permitted by applicable law.
19. Agreement & Acceptance
These Terms, together with the applicable proposal, invoice, or rental agreement, constitute the agreement between the parties. Electronic signatures, click-to-accept, and payments may constitute valid acceptance. The full signed rental agreement should control the booking relationship as provided in that agreement.
Contact
Top Notch Party Rentals
A DBA of Anmol Rentals LLC
10S234 Schoger Drive, Naperville, Illinois 60564
Phone: (630) 999-3000
Email: info@topnotchpartyrentals.co